Quality Management System

Quality costs money. Poor quality costs more! Most people look at quality activities as a cost: inspections, audits, training, documentation, supplier evaluations, FAI, control plans, etc. But the real cost comes from situations when those activities are skipped: rework, scrap, line stops, delayed shipments, customer complaints, expedited freight, warranty claims, lost trust, and loss of future business. That is why it’s important to evaluate your Cost of Quality early in the